Photobook FAQ
From Doc
- I have selected my photos but I cannot seem to advance to the next step?
- Can I save my work as I am compiling a book, and come back to it another day?
- What is the minimum image resolution required to print well in the book?
- Is it possible to reorder a previously purchased book at a later date?
- Is there a way to remove the barcode on the back cover?
Q: I have selected my photos but I cannot seem to advance to the next step?
A: It may be a screen resolution issue and the browser needs a bit more space to show the bottom buttons. Currently our vendor that we are integrating requires greater than 1024x768.
If you are using a PC, hit F11 to take your browser fullscreen or under View on the browser menu, cancel out of any browser toolbars and you should see the accept all button on bottom.
If Mac, go to View on the browser menu and go to toolbars and uncheck any toolbars to make room on the bottom of the screen.
Q: Can I save my work as I am compiling a book, and come back to it another day?
A: When compiling a book, there is an option to save as you go along. To continue working on the book:
- Go to your Phanfare home page at http://www.phanfare.com.
- Click on 'Books, cards, prints, and DVDs' under 'Apps and Extras' on the bottom left of the page.
- Under 'Others', locate the book you wish to work on and click 'Open'.
Q: What is the minimum image resolution required to print well in the book?
A: Some images may have an exclamation point on their thumbnails. This indicates that the image may be too low resolution to print well in the book.
Use the following guideline to determine whether or not you would like to use the photo in the book:
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Q: Is it possible to reorder a previously purchased book at a later date?
A: Yes, you can reorder or base a new book upon a previously purchased book. To reorder a book:
- Go to your Phanfare home page at http://www.phanfare.com.
- Click on 'Books, cards, prints, and DVDs' under 'Apps and Extras' on the bottom left of the page.
- Under 'Others', locate the book you wish to purchase and click 'Open'.
- You can make changes to book, if any, and click on 'Preview'
- Click 'Add to cart" and complete the ordering process.
Q: Is there a way to remove the barcode on the back cover?
A: Currently, there is no way to remove or move the barcode on the back page.