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Welcome to the Phanfare Support Center. Please check below or search on the topic you are looking for in the search box at left. If your question isn't answered here, you can contact us via email at support@phanfare.com. Support is available between 9:00am - 11:00pm EST Monday through Friday and 2:00pm - 10:00pm EST on Sunday.

Note: Phanfare offices including support will be closed on Friday, July 3rd for the 4th of July holiday. Support will resume on Sunday at 2 EST.

Also, will be updating these pages throughout the next few days to be current with our latest release. We do have New Release FAQs and a new updated General FAQ page.

To find out our latest news, you can follow us on Twitter (http://twitter.com/phanfareteam). Just go to http://twitter.com/phanfareteam

Getting Started

New Release FAQs General FAQs
Creating a Phanfare account Accepted file types
Logging in Creating a new album
Release Notes Phanfare Photon for the iPhone

Account Information

Forgot/Change password Manage privacy & email notifications
View or add storage Add/Update payment information
Update profile Deactivate account
Add/Update email address

Albums

Creating a new album Uploading using Aperture (Mac)
Adding images and videos Uploading using Adobe Lightroom
Changing album properties Uploading using Picasa Desktop
Captioning and editing Importing via Email
Deleting/Restoring an album Import from Kodak, Picasa, Shutterfly, Smugmug & Snapfish
RSS

Presentation Options

Album listing layout options Adding music to a slideshow
Editing Site Title Slideshow Defaults
Adding welcome message Selecting main images
Comments Customize your URL

Sharing

Inviting others to view albums Creating groups
Managing connections Phanfare Screensaver
Phanfare Media Server Background Switcher

Viewing

Viewing shared albums Adding Comments
SlideshowsDownloading/Exporting

Merchandise

Ordering Prints Viewing order history
Photo Books Merchandise Pricing
Greeting and Photo Cards Archive DVDs
Merchandise Processing & Shipping Ordering FAQ

Troubleshooting

Installing desktop application Slideshows/Music
Video Viewing shared albums

Topic Not Listed Here?

Contact Support Phanfare Forums (http://forum.phanfare.com)
Report a bug (http://fs2.formsite.com/phanfare/form706762374/index.html)
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