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From Doc
Welcome to the Phanfare Support Center. Please check below or search on the topic you are looking for in the search box at left. If your question isn't answered here, you can contact us via email at support@phanfare.com. Support is available between 9:00am - 11:00pm EST Monday through Friday and 2:00pm - 10:00pm EST on Sunday.
Note: Phanfare offices including support will be closed on Friday, July 3rd for the 4th of July holiday. Support will resume on Sunday at 2 EST.
Also, will be updating these pages throughout the next few days to be current with our latest release. We do have New Release FAQs and a new updated General FAQ page.
To find out our latest news, you can follow us on Twitter (http://twitter.com/phanfareteam). Just go to http://twitter.com/phanfareteam
Getting Started
| New Release FAQs | General FAQs |
| Creating a Phanfare account | Accepted file types |
| Logging in | Creating a new album |
| Release Notes | Phanfare Photon for the iPhone |
Account Information
| Forgot/Change password | Manage privacy & email notifications |
| View or add storage | Add/Update payment information |
| Update profile | Deactivate account |
| Add/Update email address |
Albums
Presentation Options
| Album listing layout options | Adding music to a slideshow |
| Editing Site Title | Slideshow Defaults |
| Adding welcome message | Selecting main images |
| Comments | Customize your URL |
Sharing
| Inviting others to view albums | Creating groups |
| Managing connections | Phanfare Screensaver |
| Phanfare Media Server | Background Switcher |
Viewing
| Viewing shared albums | Adding Comments |
| Slideshows | Downloading/Exporting |
Merchandise
| Ordering Prints | Viewing order history |
| Photo Books | Merchandise Pricing |
| Greeting and Photo Cards | Archive DVDs |
| Merchandise Processing & Shipping | Ordering FAQ |
Troubleshooting
| Installing desktop application | Slideshows/Music |
| Video | Viewing shared albums |
Topic Not Listed Here?
| Contact Support | Phanfare Forums (http://forum.phanfare.com) |
| Report a bug (http://fs2.formsite.com/phanfare/form706762374/index.html) |