Phanfare Support Site
Downloading/Exporting
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Downloading from Shared Albums
Downloading an Album
- Go to the album you would like to download. See viewing shared albums for details on how to access your online albums as well as the albums shared by your friends, family and groups.
- Under the "Album Options" menu on the right of the page, click the "Download Album" link.
- If web-size versions of the images are all you need, you can deselect the Hi-Res Images option and the download will be much faster.
- If the album contains video, you will see an option to include the video in the download. See below for instructions on how to play archival video.
- Click "Download" and depending on your browser, you will be prompted to open or save the file, or the file will be downloaded to your desktop.
- The images and videos are compressed in a .zip file and will need to be extracted.
Downloading an Album Section
If the album is broken up into sections, you have the option of downloading just one section in the album.
- Go to the album you would like to download. See viewing shared albums for details on how to access your online albums as well as the albums shared by your friends, family and groups.
- Click on the section you would like to download.
- Under the "Album Options" menu on the right of the page, click the "Download Album" link.
- If web-size versions of the images are all you need, you can deselect the Hi-Res Images option and the download will be much faster.
- If the album contains video, you will see an option to include the video in the download. See below for instructions on how to play archival video.
- Uncheck the box "All Album Sections" to download only the current section.
- Click "Download" and depending on your browser, you will be prompted to open or save the file, or the file will be downloaded to your desktop.
- The images and videos are compressed in a .zip file and will need to be extracted.
Downloading an Image
- Go to the album that contains the image you would like to download and click on the image thumbnail. See viewing shared albums for details on how to access your online albums as well as the albums shared by your friends, family and groups.
- Under the "Album Options" menu on the right of the page, click the "Download Hi-Res" link.
- The hi-res image will be displayed. To download, right click on the image to bring up the menu on a PC or control-click to bring up the menu on a Mac.
- Save the file in the desired location.
Downloading a Video
- Go to the album that contains the video you would like to download and click on the thumbnail. See viewing shared albums for details on how to access your online albums as well as the albums shared by your friends, family and groups.
- Under the "Album Options" menu on the right of the page, click the "Download Video" link.
- Save the file in the desired location.
Playing Archival Video
Phanfare maintains both a web-streaming version of each uploaded video and an archival version. The web-streaming version is encoded to Flash 7 at 1 megabit/second. The archival version is encoded to MPEG 4 at 4 megabits/second, essentially DVD quality. Neither a Mac nor a PC can play and MPEG 4 video in an AVI file without additional software:
If you use a Mac:
You will need an MPEG 4 player for the Mac. The following free solutions will work:
- Divx (http://www.divx.com)
- Perian (http://perian.org)
- VLC Media Player (http://www.videolan.org)]
If you use a PC:
- Divx (http://www.divx.com)
Note that if your original video was under 4 megabits/second we will keep the original as the archival version. In that case the format will be whatever you uploaded to us.
Using the Windows Desktop Application
Exporting an Album
- From the album list, right click on the album you would like to export and select "Export Album".
- If the album is divided into sections, you have the option to exclude unwanted sections or export all sections.
- If the album is not divided into sections, there will just be one section titled Main Section.
- Click on "Export Selected" and browse to the folder on your local drive that you would like to export it to.
- The Phanfare Exports window will appear, showing you the progress of your export.
- When the export is complete, you can click on "View" to be taken directly to the exported album on your local drive.
- At this point you can click on "Clean Up" to clear the download status message (note that this does not delete any files) or close the Phanfare exports window.
- To return to the Phanfare exports window, click on Settings and select "Exports".
Exporting an Image
- Right click on the image thumbnail to bring up the menu, and select "Export". You will have the option of selecting the web size version or the high resolution original size image.
- Save the file in the desired location.
- The Phanfare Exports window will appear, showing you the progress of your export.
- When the export is complete, you can click on "View" to be taken directly to the exported image on your local drive.
- At this point you can click on "Clean Up" to clear the download status message (note that this does not delete any files) or close the Phanfare exports window.
- To return to the Phanfare exports window, click on Settings and select "Exports".
Exporting a Video
- Right click on the image thumbnail to bring up the menu, and select "Export".
- Save the file in the desired location.
- The Phanfare Exports window will appear, showing you the progress of your export.
- When the export is complete, you can click on "View" to be taken directly to the exported video on your local drive. See these instructions on how to play archival video.
- At this point you can click on "Clean Up" to clear the download status message (note that this does not delete any files) or close the Phanfare exports window.
- To return to the Phanfare exports window, click on Settings and select "Exports".
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